FAQ

• What size can you make a Mural? 

• Can I install your tile on floors? 

• What are the types of tiles and the sizes you offer?

• What if I break a tile during installation?  

• Mossy Oak Tiles and murals be installed outside? 

• How will my mural be shipped?

• How do I install my Mural?

• How do I clean my tile?

• How durable are your tiles?

• How long does it take to receive my Mural? 

• What if I can't find an image I like? 

• Do you have photos of installations you have done? 

• What if I have additional questions? 

• What size can you make a Mural? 

  We Can proportionately adjust the image to any particular size to fit your needs.  In some cases, we may slightly crop the image to fit a specific area.

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• Can I install your tile on floors? 

  YES!  We now carry two options for floor materials.  

   

  CERAMIC FLOOR

  Our CERAMIC FLOOR tiles feature an extremely resilient coating capable of withstanding normal daily traffic.  We have had customers literally wear out coins at our tradeshows trying to scratch the surface.  With this being said, anything can be scratched.  While we wouldn't recommend placing them in a mud room, or construction site entrance, normal everyday traffic should not be a concern.  

   

  TEXTURED GLASS

  If you need maximum durability, our Textured Glass tiles will meet your needs.  These tiles exceed ASTM tests set forth by ANSI standards for commercial and residential floor and wall applications and were tested at 700% stronger than the standard for commercial tiles. Images are applied to the backside of the glass to protect the dyes from wear and abrasion.  Please visit About Our Tile for additional information.

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• What are the types of tiles and the sizes you offer?

  We offer ceramic tiles in a matte or gloss finish with sizes ranging from 4.25"x 4.25", 6"x 6", 6"x 8", 8"x10", 12"x12".  Our Textured Glass tiles comes in 6"x 6" and 12"x 12".  Our Natural Stone comes in 4" x 4" and 6"x 6".  Our Porcelain Tiles only comes in 6"x 6".  Please visit About Our Tile for additional information.

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• What if I break a tile during installation?  

  Camotile will supply a limited number of replacement tiles at no additional cost.  For this purpose, we keep a digital file of every mural produced for a period of 3 months from the date of shipment.  Shipping charges will apply on replacement tiles.

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• Mossy Oak Tiles and murals be installed outside? 

  YES. Camotile.com utilizes "Millennium XE," a UV protective overcoat that can be applied to your mural after installation. Our porcelain tile bodies are perfect for climates that experience freezing temperatures.  We do not recommend installation in direct sunlight because the inks will fade over time.  Notify us at the time of purchase if you plan to place your mural outdoors.

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• How will my mural be shipped?

  Your wildlife mural will come boxed with a diagram showing the position of each tile in the mural.  The individual tiles will have stickers on the upper left corner to correspond with the diagram.

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• How do I install my Mural?

  You may hire a professional or do it yourself.  Our tile installs basically the same as any ordinay tile.  Please visit About Our Tile for additional information.

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• How do I clean my tile?

  Our tiles can be cleaned with any household non-abrasive cleaner and a soft cloth or sponge.  We do not recommend the use of bleach.

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• How durable are your tiles?

  Our tiles are made with special inks that actually become part of the tile.  Although very resilient, if the tiles are damaged, the image will also be damaged.  The images on our textured glass tiles are protected by the glass itself.  Damage to the image by wear and abrasion is not a concern with these tiles.

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• How long does it take to receive my Mural? 

  Camotile.com typically ships your mural within 1 week from the day we receive your order.

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• What if I can't find an image I like? 

  Contact us and we will try and locate whatever it is you are looking for.  We do have more images available through our licensing agents.

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• Do you have photos of installations you have done? 

  Follow the link to "Design Ideas".  There you will find installation photos as well as close-ups and additional photos of murals after production.

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• What if I have additional questions? 

  Please contact us by phone at (304) 784-6759 or click the Contact Us button to send us a message.

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